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Privacy Policy

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Privacy Policy

Our users and customers access and exchange information with our organization in several ways.
By accessing the website, our application or any other relationship channel, our users provide and consume information. All this information exchanged can be used by our organization in order to improve the services provided. Our goal is to be transparent about how we use this information and how the user can protect his privacy.

Information collected

We collect all kinds of information: from basic information such as names and phones to more detailed information such as accessed web pages.

Information is collected to provide better services to all our users, including serving advertisements that the user may find most useful. Our organization can associate different information collected with user's specific data.

How we collect

1. Information provided by the user. For example, the purchase of many of our services or products requires sending data through online forms or other relationship channels.
2. Information we collect from the user's use of our services or products. We collect information about the services that the user's use and how they use it. For example, when our website is visited or when they interact with our relationship channels and our content. These may include:
2.1 Information from the access device
Device specific information: hardware model, operating system version, mobile network identifiers and information, telephone number, among others. 2.2 Internet and Telephony Information
Details of how the user used our online service, including their searches for services, products or content; Internet protocol address (IP);
Telephony information, such as your phone number, routings, SMS identifier and types of calls;
Localization information, and information about the actual location may be collected and processed.

All of this information may be associated to the record of the moment they happened;
Storage on the user's device
We may collect and store information (including personal information) locally on your device using mechanisms such as web browser storage and application data caches.
Cookies and anonymous identifiers
Our organization and partners use various technologies to collect and store information when the user visits one of our services. Such information may include sending one or more cookies (data stored in the user's browser) or anonymous identifiers to the user's device. We also use cookies and anonymous identifiers when the user interacts with services we offer to our partners, such as advertising services or our features that may appear on other websites. It is possible to disable through internet browser settings, the automatic collection of information through certain technologies such as cookies and caches, as well as on our own website.

How we use the information collected

We use the information we collect across all of our services to provide, maintain, protect, and improve these services, develop new ones and protect our organization and our users. We also use this information to provide the user with specific content - such as providing the user more relevant search results and ads.
We use information collected from cookies and other technologies, such as pixel tags, to improve the user experience and general quality of our services.
Our organization processes personal information on our servers in many countries around the world. We can process user's personal information on a server located outside the country in which they live.

Transparency and choice

People have different concerns about privacy. Our goal is to be as clear as possible with regards to the information we collect, in a way that users can make important choices about how they are used. Users can request what information we have about them and request the deletion of such information. Such request must be made through one of our relationship channels upon secure identification of the user's identity.

Information we share

We do not share personal information with companies, organizations, and individuals outside our organization, except in one of the following cases:
With your authorization - We will share personal information with outside companies, organizations, or individuals when we have your authorization to do so.
For legal reasons - We will share personal information with external companies, organizations or individuals if we believe, in good faith, that access, use, storage or disclosure of the information is reasonably necessary to:

  • comply with any applicable law, regulation, legal process or governmental request.
  • comply with applicable Terms of Service, including potential violations investigations.
  • detect, prevent or address some other form of fraud, technical or security issues.
  • protect against harm to the rights, property or safety of our organization, our users or the public, as required or permitted by law.
  • We may share non-personally identifiable information aggregated, publicly and with our partners – such as publishers, advertisers or related websites. For example, we may share information publicly to show trends about the general use of our services.

Information security

We work to protect our organization and our users from unauthorized access or unauthorized alteration, disclosure or destruction of the information we hold. In particular:

  • We encrypt many of our services using SSL.
  • We analyze our information collection, storage and processing practices, including physical security measures, to protect against unauthorized access to systems.
  • We restrict access to personal information from employees, contractors and representatives of our organization who need to know this information in order to process it for us, and who are subject to strict contractual obligations of confidentiality, and may be processed or waived if they fail to comply with such obligations.

When our Privacy Policy applies

Our Privacy Policy applies to all services offered by our organization.
Our Privacy Policy does not apply to services offered by other companies or individuals. Our Privacy Policy does not cover information use practices of other organizations that use our services and that may use cookies, pixels tags and other technologies to offer relevant services.

Compliance and Cooperation with Regulatory Authorities

We regularly review our compliance with the Privacy Policy. We also abide by various self-regulatory structures. When we receive formal written complaints, we contact the complainant for follow-up. We work with appropriate regulatory authorities, including local data protection authorities in order to resolve any complaints regarding the transfer of personal data that we cannot resolve directly with our users.


Our Privacy Policy can be changed from time to time. We will not reduce the user's rights in this Privacy Policy without his explicit consent. We will post any privacy policy changes on this page, and if the changes are significant, we will provide a more prominent notice (including, for some services, email notification of privacy policy changes). We will also keep previous versions of this Privacy Policy on file so that users can view them.

Cookies: We keep statistics of visits to improve your browsing experience, learn more in our privacy policy.

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